How do I make sure my booking gets approved? Find out how to make sure your booking gets approved. Read more
How do I know if a Premier Inn rate is pre-paid? Learn how to check if your Premier Inn rate is pre-paid. Read more
My trip has been booked but it's not showing anywhere, it's blank? Learn how to check if your trip has been booked. Read more
How do I book a new trip for a guest booking (no profile)? Learn how to book a new trip for a guest with no profile. Read more
I've forgotten my password / I haven't received my login details. Learn how to update or reset your login details. Read more
How do I amend/update my name in my profile? Find out how to amend or update your name in your profile. Read more