2018 was a pretty remarkable year for Uniglobe Gemini and the miraculous 12 months were topped off when we were awarded the title of Business Travel Agent of 2018. This was a commendation to reward the whole Gemini team for their devotion to providing each of our clients with exemplary customer service and the evening was a fantastic experience for all involved.
Not least our very own Lisa Budd won the Operations Manager of the Year award for her tremendous organisation, professionalism and leadership abilities which she has continuously demonstrated throughout her time within the Gemini team.
We would of course like to thank the governing body, Uniglobe, who so honourably presented us with the award, but most of all we would like to express our fondest gratitude to our clients, whose feedback we are sure in no small part contributed to us receiving the two titles of recognition.
To reflect that sentiment we’d like to direct your attention to a recent survey that we asked our customer base to fill out. We sent them a series of questions, in order to gain an insight into how we could potentially improve our travel management team’s services, and this was their reply: